Return Policy
30-Day Return Policy
At Runique, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your item.
Return Eligibility
To be eligible for a return, the item must be in the same condition in which you received it, unused and in its original packaging.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible.
We may ask you to provide photos of the item so we can resolve the issue.
How to Request a Return
To start a return, please contact us through our Contact Us page with your order number and the reason for your return.
We will provide you with the appropriate return instructions.
Refunds
Once your return has been received and approved, your refund will be issued to your original payment method.
Please allow several business days for your bank or payment provider to process the refund.
Return Shipping
Unless the item arrived damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.
Non-Returnable Items
Items that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a refund.
Questions?
If you have any questions regarding a return or refund, please contact us through our Contact Us page.